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FAQ

  1. Why choose us?
    • We come to you!
    • We service all types of computers PC, MAC, Linux, Unix
    • We service home and businesses
    • Our Technicians are highly trained
    • Our Technicians speak English
    • We tailor our techs to your problems! From PC issues to complex Cisco networks!
  2. How to contact us?
    • Call us on 1300 899 817
    • Email us at Support@ctrlit.com.au
    • Come see us at 566 St Kilda Rd Melbourne East
  3. What is our service area?
    • We'll go anywhere within reason – challenge us today (Due to shark attacks we have removed our Rubber Ducky floating techs service ;)
    • In most cases we can be at your door within a few hours!
  4. Where are we based?
    • We have several offices but our main office is on the lovely St Kilda Rd in Melbourne's South East
    • We are entirely home grown here in Australia and keep all profits here in Australia and where possible in the local community
  5. What are our goals?
    • To be Australia's best premium IT service provider
    • To give all our customers the best quality solutions
    • To be the best in customer service period!
    • To search out and test the latest in IT for our clients
    • To continually improve in all aspects of our business
  6. How do we reward our clients?
    • Once you have experienced our great service why not refer a friend and receive discounts and prizes! Refer 5 and get a new PC or Notebook package!
    • We send our existing clients discounts vouches for parts and labor next time you need us!
    • Come enjoy some great people, free drinks and good food with us at our client functions.
    • We run networking functions to help grow your business on us!